Coronavirus (COVID-19) Updates
We would like to reassure our members and guests that we are operating with COVID safe measures in place.
Please read the following important information regarding COVIDThe Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.
We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.
We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.
Please see the latest update on the situation below.
Remember is you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.
Monday - Friday
5:30am - 7pm
Saturday - Sunday
8am - 5pm
Update - 28/06/2021
Following the State Government announcement, if you have been in South East Queensland in the last 14 days you must carry a mask and wear it when visiting our facility (excluding vigorous exercise).
South East Queensland LGAs include: Noosa, Sunshine Coast, Ipswich, Logan, Redlands, Morton Bay, Brisbane, Gold Coast, the Scenic Rim, Lockyer Valley, and Somerset.
You can remove your face mask when you leave your residence if you are:
eating or drinking
directed to remove the face mask to ascertain identity.
engaged in vigorous exercise.
a child under 12 years
have condition or disability which makes wearing a face mask unsuitable.
Please use the Check In QLD app or Contact Register Sign-in Sheet when you arrive in centre.
QLD Government Advice*
Click HERE for information from QLD Government.
Rest assured, we will continue to operate with COVIDSafe initiatives and practices in place to provide a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our operations to cater for capacity restrictions.
Let’s ensure we all do our part
Keep 1.5m apart
Wash your hands regularly
If you’re feeling unwell, stay home & get tested
We'd like to thank you for your ongoing support as we all work together to stay COVIDSafe.
Let’s ALL do our bit to ensure we keep our Community, COVID-safe.
Frequently Asked Questions Expand all
What are we doing to minimise health risks in-Centre?
The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
What information and advice will help our members?
For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website
Can I suspend my membership, given the current situation?
All swim school memberships, Aquatic memberships and visit passes can be put on free suspension, please contact the Centre team to manage this.
If I have or am undergoing a period of self-isolation, what happens to my membership?
If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others. Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
What happens to Swim School sessions I have booked?
If you have any Swim School lessons booked, please contact the Centre.
Are casual passes still available for purchase?
With our tightened control measures surrounding international visitations, day passes will only be available to local residents.